Return & Refund Policy

Application for Delivery Refund

Subject to the terms and conditions in this Delivery Refund Policy and the agreement based on the WorkMart Digital App Terms of Condition, WorkMart Digital paid Member may apply for a refund subject to clause Application for the Refund.

WorkMart Digital App services are provided by WorkMart Digital, on User’s request, to assist Users in dealing with certain conflicts which may arise during the course of a transaction.

Application for the Delivery Refund

Paid Member may only apply for the refund based on the following circumstances:

• The paid Member account for the extra feature has not been activated within 2 business days;
• The App consistently has errors such as wrong auto-generation calculations;
• The Features delivered to paid members materially differ from the description WorkMart Digital provided in the product feature.

Paid Member application for Delivery Refund must be submitted via WorkMart Digital via hello@workmart.shop.

WorkMart Digital will review each paid Member application on a case-by-case basis and, in its sole discretion, determine whether paid Member application is successful.

In the event that paid Member has commenced legal action against WorkMart Digital, paid Member may provide the formal notification from the appropriate authority to WorkMart Digital. WorkMart Digital will, at its sole and absolute discretion, determine whether it is necessary to continue to hold such paid Member monies.

Rights of WorkMart Digital

When WorkMart Digital receives an application from paid Member for a refund, WorkMart Digital may respond to paid Member application according to written notification. WorkMart Digital must respond within the time frame of 14 business days with written notification via email.

Condition of Refund

To enjoy a hassle-free experience when requesting a delivery refund, paid members should provide all necessary details such as Identification Card, Contact Number, Email used to register and receipt of the payment transaction. We will recommend that paid Members include screenshots of errors for the following features.

Refunds

Payment will only be refunded by WorkMart Digital if proven that there is a defect in the delivery of service. If WorkMart Digital does not hear from paid members within 7 business days once the application for refund has been approved, the approved refund will be forfeited. The refund will be made to paid Member via credit/debit card or designated bank account, whichever is applicable.

Communication Between WorkMart Digital and paid Member

WorkMart Digital encourages paid Member to communicate with WorkMart Digital via email at hello@workmart.shop. if a problem arises in a transaction. As agreement was made between paid Member and WorkMart Digital based on the Terms and Condition, paid Member should contact WorkMart Digital directly for any issue relating to the WorkMart Digital App.

Please note that this policy may be amended, enhanced or updated from time to time. We would advise you to check our website from time to time for any amendments, enhancements or updates to this policy. By continuing to, access our website, communicate with us or use our services after any amendments or updates to this notice, you confirm your acknowledgement and acceptance of the amendments to this policy.